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Turnitin Clarity: Informed by and designed for educators to help inspire authentic learning

Charlotte Perry-Houts
Charlotte Perry-Houts
Principal Product Manager
Turnitin

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Principal Product Manager, Charlotte Perry-Houts, shares how prioritizing unfiltered educator feedback helped Turnitin adjust product functionality to solve real-world classroom challenges and shape Turnitin Clarity—a process deeply informed by partnerships with institutions like O’Fallon Township High School. By focusing on pedagogical transparency in the AI era, we’ve collaborated with practitioners throughout our global beta to empower learning integrity from the ground up.

What you need to know

  1. Turnitin Clarity was shaped by global feedback from nearly 200 instructors and students through workshops and real-world testing
  2. We conducted intensive onsite workshops a representative sample of Secondary and Higher Education institutions to test the end-to-end workflow
  3. Testing at partner schools like O’Fallon Township High School steered feature development, ensuring Turnitin Clarity is practical, scalable, and ready for diverse learning environments

Co-creating Turnitin Clarity with educators: Our development approach

When we started to develop Turnitin Clarity in 2024, we were responding to a growing need for greater transparency into the student writing process. But we didn’t want to assume what that looked like. We needed practitioners who were on the ground navigating the AI tension.

Turnitin Clarity is the formative layer inside Turnitin Feedback Studio that emerged from this need. Alongside Turnitin Originality, it creates a three-part ecosystem for learning integrity that was shaped through a global feedback pool of nearly 200 instructors and students.

While feedback spanned dozens of institutions globally, central to our beta program were core sites across Secondary and Higher Education where our team conducted intensive on-site workshops. These sessions allowed us to test workflows including assignment creation and report reviews in real-time. Since launch, we’ve continued this grassroots approach with on-site visits to institutions to observe live usage and keep the product DNA rooted in the classroom.

A deep dive into a research partnership with O’Fallon

We brought this approach to life through our work with O’Fallon Township High School.

As a beta partner, O’Fallon tested early versions of the tool in real classrooms, providing real-world feedback that shaped our designs and roadmap. Beta feedback provided a level of insight that one-off usability tests cannot replicate, helping us check our early assumptions against the actual roadblocks teachers run into during a live assignment. This collaboration proved that learning integrity is a proactive framework that prioritizes the integrity of the process of learning over the final product.

[jennifer_lara:MEDIASTORE_LEAF]@782deb64
Turnitin listens. It listens to its customers and it listened to us during development stages, but it's still listening to us now. Turnitin is still listening to the input that we have to give, and that is a great tool. That is a company that's working alongside the practitioners that are at the grassroots.
Jennifer Lara
District Department Chair of Instructional Media Centers
O’Fallon Township High School

Which Turnitin Clarity features were directly inspired by O’Fallon educators?

Educator-led design and formative feedback from O’Fallon Township High School led to three critical enhancements to Turnitin Clarity’s product features:

Narrative playback

The ability for teachers to view video playback of student composition activity. The early iteration of Turnitin Clarity relied on a version history model that proved to be too click-heavy for a fast-paced classroom and added unnecessary cognitive load for busy teachers. By shifting to version history playback in Turnitin Clarity, we allowed teachers to interpret composition data at a glance and focus on students' thinking.

Download flexibility

When O’Fallon High School started using the beta version of Turnitin Clarity, we noticed a manual workaround where teachers were printing and stapling reports to facilitate peer review. This early signal made it clear that we needed to build more flexibility for how work is shared and exported. Providing digital access for peer review allows students to act as "thinking partners" for one another, strengthening metacognition across the cohort.

Multi-submission iteration

The ability to view work-in-progress and provide formative feedback. Because the writing process is rarely a “one-and-done” activity, we changed the workflow to allow multiple submissions, ensuring instructors could intervene early and see progress before the due date. Turning the submit button from an endpoint into a formative intervention tool supports ongoing teacher-student dialog.

Since beginning the beta testing in 2024, O’Fallon has processed almost 6,000 submissions and counting. Validating a tool through real-world testing in a live classroom application is the only way to ensure technology serves as a catalyst for student success.

[sarah_harms:MEDIASTORE_LEAF]@43f77832
We have seen our feedback from the beta program turned into actual features available in Clarity, and that demonstrates to us the care and support that the Turnitin team gives us. We feel like partners in building this invaluable tool that genuinely supports educators and encourages students to think for themselves.
Sarah Harms
English Teacher
O’Fallon Township High School

What is the future of "designed for educators" at Turnitin?

Our strong partnerships with institutions continues to shape the future of Turnitin Clarity. By keeping our product DNA rooted in teacher agency, we can ensure our technology adapts to the grassroots needs of every classroom.

I am extremely grateful for O’Fallon’s ongoing advocacy, because technology should revolve around education, not the other way around. Our focus remains on supporting a world where technology serves as a foundation for literacy and growth.

About the author

Charlotte Perry-Houts is a Principal Product Manager at Turnitin, where she leads the development of Turnitin Clarity. She works across research, engineering, and customer-facing teams to turn educator insight and classroom practice into product strategy and functionality. With a background in education and publishing technology, Charlotte specialises in building data-informed tools that support learning integrity, surface the student writing process, and respond to the evolving role of AI in education.

Follow Charlotte on LinkedIn